1. Shipping and delivery: HILGAR GEMS Ecom India should provide customers with an estimated delivery date and shipping details after an order has been placed. The delivery timeframe will depend on the customer’s location and the availability of the product.

  2. Return and Refund Policy: HILGAR GEMS Ecom India may have a return and refund policy for customers who are not satisfied with their purchase. The policy should include information on the timeframe for returns and how refunds will be processed.

  3. Warranty and Guarantee: HILGAR GEMS Ecom India may offer warranties or guarantees on certain products. The terms and duration of the warranty should be clearly stated on the product page or in the documentation that comes with the product.

  4. Product Availability: HILGAR GEMS Ecom India may not be able to fulfill all orders due to factors such as stock availability, shipping restrictions, or legal restrictions. In such cases, the customer should be informed promptly and offered alternative products or a refund.

  5. Payment: HILGAR GEMS Ecom India may require full payment before shipment of products. Payment can be made using different methods such as online payment, credit/debit cards, bank transfer, or cash on delivery.